Tuesday, December 13, 2016

Beam transforms customer web experience with launch of clear and detailed website

Beam Communications, has launched a new website that will give customers a complete company toolkit at their fingertips. The website is simple to navigate and is rich in information and resources, enabling customers to access Beam’s entire product and service offering.

“We have transformed the website experience for our customers,” explains Michael Capocchi, President & CEO of Beam Communications. “Our company website is critically important. Effectively, it is our shop window, and we wanted to make sure that no matter who visits, they can find what they are looking for quickly and easily.”

The new website contains a wealth of information on Beam’s products, services and how to buy them, as well as information on the design process, news and the philosophy behind the company. Customers can readily access Beam’s customer support at any time through the website and can also access information on product service and warranty.  

The re-development of the website is a reflection of Beam’s position in the global satellite communications market. The company has grown from the developer of a satellite terminal for a local service provider, to a highly respected Original Equipment Manufacturer (OEM) working with the biggest names in the MSS industry.
Today, Beam is recognised as an innovator and developer of products that have an impact on society. Used in the most remote and hostile places on the planet, the company’s creativity and technological expertise, enables it to solve some of the most challenging communications problems.
“It is vitally important that Beam can reach out to our growing global customer base and to our valued resellers,” continues Capocchi. “The website allows us to do this in a very efficient way. Beam places great emphasis on our customer relationships, many of which have developed over years of business together. We also look forward to introducing new companies to our products and services. Through our website, we can be even more efficient and continue to provide the highest quality service to all of our customers, no matter where in the world they are.”

Sunday, February 21, 2016


MELBOURNE, AUSTRALIA, 11 February 2016: Beam Communications has today announced Telstra will sell the innovative Iridium GO!® nationally from today.

Beam Communications, a wholly own subsidiary of ASX listed World Reach Limited (ASX: WWR), designed and manufactures the product under an OEM arrangement for Iridium Communications Inc.

Powered by the world's furthest reaching network, the Iridium GO!® is a compact, rugged and portable device that provides global voice calling and SMS solutions and enhanced messaging and email  capabilities through optimised apps for any Android or iOS device,” Beam Communications CEO Michael Capocchi said.

“A major benefit of the Australian designed Iridium GO!® is it enables satellite connectivity to the Iridium satellite network for mobile devices where terrestrial networks do not provide coverage or when they may become unavailable. ” Mr Capocchi said.

“Simply flip up the integrated antenna and the battery-powered unit connects quickly and automatically to the Iridium low-Earth orbit satellite constellation to extend the functionality of the mobile devices. It’s possible to connect and operate up to five devices within this area using the Iridium GO!® application on each device, “ he said.

Iridium GO!® supports a range of global communications, including: voice calling, SMS, email, social networking, photo sharing and SOS Alert and Tracking capabilities.
Iridium GO! App - iOS
“I like how the Iridium GO!® can be taken anywhere.” Said Rick O’Brien from the Offroad Adventure Show.  “It’s small enough to fit in a pocket and, like other Iridium devices, ruggedized to withstand rain, sand, dust and rough use. It can be carried, easily stowed in a backpack or mounted in vehicles and for use in possibly any mobile applications.”

Iridium GO!® with a Telstra Mobile Satellite service package is available now at Telstra retailers nationally and through the World Reach subsidiary, online satellite phone sales business, SatPhone Shop, www.satphoneshop.com.