Thursday, July 4, 2013

Beam DriveDOCK Extreme provides peace of mind for emergency services in remote communities

Melbourne, Australia, July 5, 2013 -- Beam Communications Pty Ltd, a wholly owned subsidiary of World Reach Limited (ASX: WRR), provides reliable communications for emergency services in remote communities.

Australia is known for its vast land where approximately 85% of the country is considered remote and about 2.3% of the population live in remote areas. Communication has a significant impact on the population living in these communities and it is important that when natural disasters and accidents occur, emergency services can be contacted for assistance.

Michael Selfe, a local worker in far north Queensland for emergency services know that there are high risks involved living in isolated geographic locations from the impact of natural disasters and accidents occurring. He experiences firsthand how crucial it is to have reliable and efficient communication at all times and in his case satellite connection is the only option.

Be in touch at all times

Installed in Michael’s vehicle is a Beam DriveDOCK unit which provides everything you need to operate an Iridium Extreme® handset featuring handsfree voice, Bluetooth and tracking.

“Working in emergency services, I require a phone connection that is dependable and easy to use, it is not uncommon for me to travel 4-5 hours one way before turning back home. It is imperative that I stay connected, and during times when I’m away from family, it’s nice to remain in contact. Whether I use it for work, recreational or personal, it’s there for the peace of mind.” says Michael.

“A major part of my daily activity consists of being behind the wheel and traveling long distances, so having the Beam DriveDOCK allows me to make and receive calls handsfree. I have used the Iridium Extreme handset numerous times and it works better than I expected. Out here, you want to make sure that calls don’t drop out that often, I find that the usability, ease of functionality and ruggedness is exactly what I was looking for.”

Beam is a strategic manufacturer of both Inmarsat and Iridium satellite docking stations for the Iridium® 9555, Iridium Extreme, and the Inmarsat IsatPhone Pro satellite telephones.

Wednesday, June 5, 2013


Melbourne, Australia, June 3, 2013 -- Beam Communications Pty Ltd, a wholly owned subsidiary of World Reach Limited (ASX: WRR), announced today that its core range of Iridium® satellite products has received regulatory type approvals (homologation) in Russia.

Following the recent launch of services into Russia by OOO Iridium Communications ("Iridium Russia"), Beam is the first to support Iridium’s efforts in this new and emerging market by certifying its core range of Iridium docking, modem, tracking and antenna solutions.

Russian authorities require all the equipment sold in Russia to be tested and issued official approvals that allow the equipment to be legally imported and to be used in the country.

"The combination of Beam products and the Iridium service offering now available in Russia provides a wide range of solutions for voice, data and tracking needs to be effectively serviced by the strategic partners appointed in Russia that will have access to Beam’s extensive product portfolio." said Michael Capocchi, Managing Director of Beam Communications.

"Russia has the same demands for communications as the rest of the world, only on a scale far greater than for any other individual country given the many remote areas and gaps in terrestrial coverage. Iridium provides the only satellite handset that works in every square mile of the territory of Russia – something that no other satellite company offers," said Dan Mercer, Iridium Vice President & General Manager, Europe, Middle East, Africa & Russia. "Beam’s proven portfolio of products, built on the global reach of the Iridium network, is uniquely positioned to address the country's communications challenges and meet strong customer demand throughout Russia."

Beam is a strategic Value Added Manufacturer of Iridium, specializing in voice, data and tracking terminals as well as satellite docking stations for the Iridium 9555 and Iridium Extreme handheld satellite devices.

Reliable Mobile Communications Do Matter

Australia is widely known for its vast land mass, where approximately 85 percent of the country is considered to be “remote.” These areas have no mobile phone service and poor UHF and HF radio service during the daylight hours. When an emergency occurs, the most reliable communicate is over satellite—satellite communications are a lifesaver for those living or traveling in these vast remote areas.

Australia suffers through many natural disasters each year. Bushfires, cyclones, floods—disasters can strike at any moment at any location and have a huge impact on the environment and the people. Emergency services and rescue teams are always on alert and ready to quickly respond to any disaster. In an emergency, the team depends on the reliability of their communication be such voice or data, to alert authorities, contact loved, ones, coordinate rescue teams, and to facilitate the response that is required.

However, in a majority of cases, either the terrestrial communication is damaged or congested, or the emergency is in locations where terrestrial communication are non-existent, such as at sea or in truly remote areas.

Satellite communication (SATCOM) is the perfect option being, as it is, unaffected by terrestrial issues, all the while offering global connectivity. Nevertheless, the satellite user equipment and solutions must meet specific requirements to accommodate the needs required.

Emergency Communication
Disaster situations have two categorizations: The emergency and the recovery. Emergency solutions are designed to prevent or alleviate dangerous and life threatening situations by alerting authorities or rescue teams as quickly as possible. Should a vehicle be traveling in a remote area suddenly break down, SATCOM enables the operator of the vehicle to send a message or a call for assistance.

Piracy at sea is an emergency scenario wherein Beam Communication solutions can make a real difference for those involved. In case of attacks from pirates, the ship’s crew can send an Alert message to the authorities. The covert nature of the Beam solutions also makes it difficult for the pirates to notice the equipment, which is then less likely to be destroyed by the attackers. This is an example of how an emergency communication solution can be matched to very specific environmental and user requirements.

Recovery Communication
The recovery phase focuses on a quick deployment of resources to reach an affected area.

The solution must be portable and able to handle rugged environments. The rescue team should be able to easily carry the equipment to the disaster zone and the complete solution is packaged in a robust, transportable case. Another requirement is ease of deployment and use. The emergency team is able to deploy the equipment quickly to create a local network for data communication or for deployment for voice transmissions. In minutes, they need to be able to start transmissions, as being able to respond quickly is critical and can save lives.

PeterssonFig2 For both cases of emergency and disaster recovery, a common denominator is the reliability of the equipment. Any solution must work correctly when it is needed and must continue to viably operate throughout the duration of the emergency.

Queensland Emergency Ops
Queensland Emergency Services deals with rescue and recovery from the occasional floods and cyclones that strike Australia every year. For example, there are huge areas of desert around geological centers in Queensland that attract many travelers and adventurers—many arrive at these locations totally unprepared for, and unaware of, the dangers that can suddenly occur in these terrains.

Mick Selfe, who works for the emergency services, is faced with such disasters on a regular basis. He has installed a Beam DriveDOCK docking station and an Iridium 9575 in his vehicle as tried and true safety measures. He relies on Iridium 9575’s safety features to communicate with other emergency services and rescue teams when they are needed.

PeterssonFig3 Royal Flying Doctors’ Service
The Royal Flying Doctors (RFDS), New South Wales, takes care to the furthest reaches of Australia. Anyone who lives, works or travels in remote and rural Australia can enjoy the best of health, thanks to this service’s use of the latest aviation advances, medical and communications technology.

Services are delivered by dedicated teams of professionals with 24-hour emergency services as well as everyday essential health care.

The Royal Flying Doctor’s Service is a not-for-profit organization and is supported by the Commonwealth of Australia, State and Territory governments, and also receives generous donations from corporations and the communities they serve.

There are four operating sections that provide the remote and clinical services across the country. RFDS operational bases and health facilities form a strategic network that delivers effective health care via a range of staff that includes management, medical practitioners, women’s health doctors, registered nurses, Aboriginal and Torres Strait Islander health workers, allied health professionals, pilots and administration officers in is mission to improve the health of the nation.

PeterssonFig4 RFDS installed Beam’s satellite equipment on their planes a few years ago. The RemoteSAT unit is installed in the plane’s cabin and uses standard telephone handsets to provide reliable communications, whether on the ground or in the air.

This direct communication feed helps doctors maintain those vital contacts when transferring a patient from a remote location or a disaster and moving the casualty to a surgery or hospital for urgent medical attention.

IT Manager Gary Oldman said, “This is, by far, the best communications system we have tested. Having the quality of coverage is making it much safer and easier for our doctors and patients”

Just for Kids Children Charity is a registered organization with a focus on assisting disabled and disadvantaged children and affording them a true adventure. The organization travels extensively to remote areas where there is no phone service. Satellite communication is a lifesaver when something goes wrong.

“One fundraiser event to the geological center in Australia (Lamberts) saw us break two springs in our food wagon that was crossing from Cameron Corner to the Strzelecki Track, an extremely remote location in the middle of the desert, delaying our arrival at Arkaroola for the night,”  said Mark Louez, Director of Just4kids Motortrails.

PeterssonFig5 “One hundred people had to be fed,” he continued, “and a quick Iridium call to the chef at Arkaroola Village, some 400km away in South Australia, and a meal was prepared for all of our personnel that very evening. We were also able to call our spring manufacturer in Queensland to make arrangements for a new set of springs to be sent to Alice Springs.”

Just4kids Motortrails uses Beam’s PotsDock 9555, which is mounted inside the car with a privacy handset. The Iridium 9555 handset fits securely into the docking station which also features phone charging, RJ11/Pots, GPS, tracking, Bluetooth, and so on.

The alert and tracking module can be configured to support periodic polling as well as emergency alert reporting.

Monday, May 13, 2013

Beam’s RemoteSAT satellite terminal is very well suited for weather report

Ranger, the 41 meter J class sailing yacht is using Beam’s RemoteSAT satellite phone onboard. They use it to download vital weather reports.

Ranger was completed in late December 2003 and departed Denmark in early January 2004. After a successful transatlantic crossing Ranger cruised the Caribbean before commencing her racing program in April. Early April saw Ranger competing in the St Barth’s Bucket race for yachts over 100ft., which this year had an excellent turnout of 22 yachts. Despite light winds on both days Ranger performed very well in the event, allowing the crew and guests to get some valuable practice before the more official and demanding Antigua Classic Regatta.
Ranger is now preparing for the 2013 season, which kicks off with the St Barth’s Bucket. This regatta will see five J boats on the start line racing for the hundred Guina Cup as well as the Bucket J Class award.

Weather reports are vital
The crew uses RemoteSAT to download weather reports when they are off shore. They sail from the carribean to either Newport R.I or Palma Mallorca twice a year and on those trips the satellite equipment is used.
“We have a fuel range of about 7 days and the longest legs of our transatlantic passages are 14 days long, so we need to sail for at least 7 days, which makes the weather info we download vital” said Mark O’Brien, Engineer at the SY Ranger.

Reliable phone
RemoteSAT RST100 combines the robust design with the intelligent technology to support RJ11 / POTS, voice and data services over the Iridium satellite network. The RemoteSAT terminal is equipped with a range of interfaces to support the use of standard corded/cordless phones or integrated PABX communications. RemoteSAT RST100 also gives the option to access voice services using a compact intelligent user handset.
RemoteSAT, RST100, terminal is capable of presenting dial, busy and ring tones to suit country specific requirements as well as auto-dial or restricted dial functionality. It also supports access to the complete range of data services provided by Iridium including Short Burst Data, Circuit Switched Data and Direct Internet as well as SMS.

Thursday, January 17, 2013

Just 4 Kids Children Charity Relies on Satellite Phones in the Outback

“We travel extensively in remoteareas where it is no phoneservice. Satellite communicationis a life saver for us whensomething goes wrong”

Mark Louez, Motortrail Director

Just for Kids Inc. is a registered charity with focus on assisting disabled and disadvantaged children. With many different adventure trips to the outback in Australia they must rely on satellite communications. The worst nightmare for them is to be without communication in the middle of nowhere when a car breaks down.

Travel in remote areas
The organisation arrange several events to remote areas. “One fundraiser event to the geological center in Australia (Lamberts) saw us break two springs in our food wagon crossing from Cameron Corner to the Strzelecki Track, an extremely remote location in the middle of the desert, delaying our arrival at Arkaroola for the night.

Needing to feed 100 people a quick Iridium call to the chief at Arkaroola Village, some 400 km away in South Australia, we organized a meal for all of our personal that evening. We were also able to call our spring manufacturer in Queensland to make arrangements for a new set of springs to be sent to Alice Springs” said Motorail Director Mark Louez.

No mobile reception
Travelling in remote areas with a lot of people needs planning. Not just for food and accomodation but for any scenario that can go wrong. Reliable communication is essential to cover us for any emergency situation. With no mobile phone service and poor UHF and HF Radios during day periods satellite communications is the most reliable communication in the outback.

Car mounted PotsDock 9555
Just4kids Motortrails uses Beam’s PotsDock 9555 which is mounted in the car with a privacy handset. The Iridium 9555 handset fits securely in the docking station which also features phone charging, RJ11/Pots, GPS, tracking, bluetooth etc. The alert & tracking module can be configured to support periodic polling or emergency alert reporting.